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Rocky Mountain News

[Headline] Disabled group calls off talks with McDonalds's

By Angela A Dire, Rocky Mountain News Staff Writer

Representatives of a nationwide group for the disabled Tuesday refused to meet with McDonald's executives, saying it’s time rhetoric stop and work begin on making the chain's 6,300 restaurants uniformly accessible to the handicapped.

Members of the Access Institute gave the executives a letter calling off the meeting; which had been scheduled since May.

Access members, who have picketed McDonald’s restaurants around the state six times in the past month, said McDonald’s executives reneged on a promise to negotiate.

The group wants McDonald’s to make entrances, bathrooms and tables in all of its restaurants fully accessible to the handicapped within an agreed upon period, and to show disabled people in 10 percent of its advertisements.

Company officials who came to Denver from the McDonald's headquarters in Oak Brook, Ill., said they were disappointed Access would not meet to suggest ways to improve accessibility in the restaurants.

The meeting was never intended for negotiations -- just discussion, they said.

"We will do our educating in the streets,” said Access members, who plan to continue picketing restaurants around the country until McDonald’s meets their demands. About 17 people have been arrested in the group’s'protests.

But the demonstrations and arrests won't influence McDonald’s, said Tom Glasgow, vice president for operations and product development. “We run a sound operation," he said. “We can't run our business by reacting to demands arid demonstrations."

He said McDonald's has used a standard design for accessibility in its restaurants since 1979, including special parking, ramps, accessible bathrooms and drive-through windows. Each restaurant may not have all these features, but will have them eventually, McDonald’s officials said.

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